Financials

We work with your planned project investment. If you do now know what to expect and need to align it, we have a guide to assist you with the build-out of your budget. While there are realities of construction and material costs, and we can’t always speak for the general contractor pricing, we consider ourselves stewards of your investment and are here to help plan accordingly.

Design Fees: A fixed fee amount based on the scope of work and deliverables needed for your project. The time used to create, organize, schedule and coordinate. This is known at the onset and provided by us with your agreement.

Furnishings/Fixtures Cost: A range determined by whether you prefer economical, mid-grade or high-end product. The budget-building exercise can assist with this early on and is a ballpark cost.

Contractor Pricing: A separate amount from a licensed contractor to manage trades and purchase materials. Their pricing and invoices will be submitted to you directly.

Accessories / Final Details: A general range that you set, we purchase the final items and place them accordingly. That allows you to see the space fully come to life. As a general guide, this is usually anywhere from 2-5k per level of your home.

Additional Costs: Receiving, warehousing, and storage from a third-party receiver for oversized items. This cost is based on how many items, how much storage space, and how long they are stored on your/our behalf. Delivery and installation are part of this service. Surfside has a separate 10% handling fee assessed for product purchased that is added to the product invoice during purchasing.

There are three main phases of a project, with several sub-tasks that we handle during the process. Each step can be broken out into periods:

1. Planning: [Approx. 4-8 weeks.] This is the design process to prepare your project and make all decisions needed for the proper implementation of your vision. It is done prior to the demo and far enough in advance of the ideal timeline so trades can schedule accordingly.

2. Implementation: [Determined by the scope, approx. 1-7 months.] This is a quieter phase during your project where everyone will be busy purchasing, tracking, coordinating, and communicating behind the scenes to convey the design intent and advocate for your project goals. This phase could last 1 month to 7 months depending on the scope of work before the physical space starts to take shape. We rarely, if ever, want to demo first to avoid a lengthy upheaval. All products should arrive prior to construction start.

3. Installation: [Determined by the scope, approx. 1-12 months.] This is the final step where the project is turned over to the contractor for construction to begin and in the end, back to us to arrange for deliveries and placement of all furnishings and accessories. Similar to implementation, this could last 1-2 months for one space, 6 months for a larger scope, or up to a year for a whole home before the finishing touches are complete.

Everything we work on together is in a shared Google Drive that you will receive an invite for. This houses your design images (3Ds), product spreadsheet with hyperlinks to the actual items, pricing, tracking, construction drawings, bids, and agreements.

You will be prompted by us to view this during different periods and can access this anytime you need to reference the items contained here. The button is on this page as well.

It’s fun to review and share the design, 3D’s and selections with friends and family.

We certainly hope that nothing will and spend the majority of our time preparing your project to mitigate the potential risks. But, in fact, even on the smoothest project there are unforeseen issues and setbacks along the way. We want you to know that we will be there when that time comes.

This could happen during the remodeling process (i.e., what is behind the walls and under the floors) where something is discovered that will require a resolution from the contractor or a pivot in the design. Or plans that are misinterpreted and once caught, a contractor fix is needed and up for discussion to proceed.

The product could arrive incorrectly or damaged, which we will manage for you and oftentimes you may not even know that this occurs. Delays can also take place, especially in the pandemic era, due to supply chain issues that are outside of our control. We will either accept the delay or re-select (if it is purely product-related).

Imperfections in the work done could be seen as an issue. Behind the craftsmanship of your project are human hands, which have certain characteristics. Natural materials are also beautiful and in their essence contain variations. We determine if this is embraced as the inherent nature or whether a resolution is needed should it not meet standards.

This is an incredibly exciting time, especially at the onset of your project. The mid to end of construction is often the most stressful as you will be ready to reclaim your space and start enjoying your labor of love. Good things are worth the wait. And again, when the stressful times arise and things do not go necessarily as planned, know that we are right here by your side.

We hope you do! But in this instance, rest assured, we have you covered with a couple of answers! First, we may propose more than one option or design so you have choices in the direction. Sometimes the final design is a blend of what you love most in all of the options.

Second, there are “rounds of amendments” included in your design. We set up a design review about a week after the initial design session so you can process what you like/dislike and we will discuss any edits needed or if the design is ready for the next phase, which is pricing and purchasing. The reason they are considered “rounds” is to take into consideration the entire design. If edits are requested, we want to look at the design holistically to see if there are additional areas that could benefit from a change to coincide.

It’s a collaboration and we want you to be pleased with the result, most importantly!